
Emergency water damage
An active leak, overflow or sudden indoor water issue calls for a clear next step.

Standing water and damp materials need different kinds of attention. Explore the services, understand what to ask, and call with details about your Bothell-area property.
A wet floor, a damp wall and a sewage backup each raise different questions. Find the service that fits your situation.

An active leak, overflow or sudden indoor water issue calls for a clear next step.

Standing water is only the visible part of a water damage problem.




Water entering from outside needs a source-specific assessment.

Once standing water is removed, the affected floor, wall base and surrounding materials may still need attention. The right next step depends on the water source and the condition of the property.
Share whether the water came from a pipe, appliance, drain or outdoors.
Describe the rooms, flooring, walls and contents touched by water.
Discuss extraction, drying and any repairs after the affected materials are assessed.
Keep people away from wet electrical equipment. If you can stop the water source from a safe, dry location, do so. Note where the water began and call with the property address.
Visible water removal is one step. Moisture may remain in flooring, wall bases or other affected materials, so an assessment can be needed after extraction.
Water removal addresses pooled water. Structural drying concerns the moisture retained by materials after the standing water is gone.
Avoid contact with water that may contain sewage. Keep people and pets clear, then describe the source and affected rooms when you call.
Please call with the street address to check availability. A ZIP code or Bothell postal address alone cannot confirm an individual property’s service coverage.
No. The City of Bothell says addresses in 98012 and 98021 may be inside or outside municipal limits. Its COBMap tool checks a specific address.
Coverage depends on the cause, policy and insurer’s decision. Document the damage and contact your insurance company for guidance on your claim.
Share the address, affected rooms and water source if known when you call.